Terms of Service

Introduction

Welcome to Papersend, a software application owned and operated by TECHPOINT (“Company,” “we,” “us,” or “our”). We operate the website https://papersend.io (the “Site”) along with other related products and services that refer to or link to these legal terms (collectively, the “Services”).

You can contact us via email: oi.dnesrepap@troppus

Agreement to Terms

These terms (“Legal Terms”) constitute a legally binding agreement between you, whether as an individual or on behalf of an entity (“you”, “your”, or “Customer”), and TECHPOINT. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms.

Important: If you do not agree to these Legal Terms, you are expressly prohibited from using our Services, and you must discontinue use immediately.

Modifications to Terms or Services

Papersend may update these Terms periodically. The most current version will always be available at https://papersend.io/legal/terms-of-service.

Effective Date

Changes to these Terms will take effect:

1. Immediately for updates related to new functionality, security, bug fixes, or legal requirements.
2. 30 days after notice for all other modifications.

By continuing to use the Services after the effective date, you agree to the updated Terms.

Eligibility

Our Services are intended for individuals who are at least 18 years old (or the age of majority in your jurisdiction). Persons under 18 are not permitted to use or register for the Services. We reserve the right to terminate accounts found to be in violation of this requirement.

Record Keeping

We recommend printing a copy of these Legal Terms for your records.

1. Our Services

The information and materials provided through our Services are not intended for distribution or use in jurisdictions where such activities would violate local laws or regulations or impose additional registration requirements on us. If you access the Services from outside permitted jurisdictions, you do so at your own risk and are solely responsible for ensuring compliance with local laws.

1.1 Compliance with Regulations

Our Services are not designed to comply with industry-specific regulations such as:

• Health Insurance Portability and Accountability Act (HIPAA)
• Federal Information Security Management Act (FISMA)
• Gramm-Leach-Bliley Act (GLBA)

If your activities or interactions are subject to these or similar regulatory frameworks, you are prohibited from using the Services in a manner that would breach such laws.

Important: Users must ensure their use of the Services aligns with all applicable laws and regulations.

1.2 Service-Specific Terms

Certain Services, or portions of them, may be subject to additional terms, including third-party terms and conditions (“Service-Specific Terms”). By accessing or using Services governed by such terms, you agree to comply with the applicable Service-Specific Terms.

If there is a conflict between these Legal Terms and the Service-Specific Terms, the Service-Specific Terms will govern for the applicable Services. Additional policies, guidelines, or rules we provide may also apply to your use of the Services.

1.3 Reference Materials

Papersend may provide reference materials, such as a Non-Disclosure Agreement (NDA), through the Services. These materials are for informational purposes only, and Papersend makes no representations or warranties regarding their validity, reliability, or sufficiency.

The materials, including the NDA, are not intended to:

• Constitute legal advice.
• Create an attorney-client relationship.

You acknowledge that legal situations are fact-specific and governed by both state and federal laws. For legal advice, consult a licensed attorney in the relevant jurisdiction.

1.4 Papersend Rights

Papersend reserves the right to access your account as necessary to provide the Services. Additionally, we may, at our discretion:

1. Monitor Compliance: Monitor the Services and Customer Data for violations of these Terms and compliance with our policies.
2. Restrict or Remove Access: Refuse, restrict, remove, or disable access to Materials or Customer Data at any time, with or without notice, including in response to third-party claims or legal requirements.
3. Report Violations: Report violations of these Terms to law enforcement or pursue legal action.
4. Manage the Services: Operate the Services to protect rights, property, and ensure proper functionality.

2. Intellectual Property Rights

2.1 Our Intellectual Property

We own or license all intellectual property rights in the Services, including:

• Content: Source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics.
• Marks: Trademarks, service marks, and logos used within the Services.

These are protected under copyright, trademark, and other applicable laws globally. The Content and Marks are provided “AS IS” for personal, non-commercial use or internal business purposes only.

Limited Rights for Use

Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to:

1. Access the Services.
2. Download or print authorized portions of the Content for personal, non-commercial use.

Prohibited Use: You may not copy, distribute, sell, or exploit the Services, Content, or Marks for commercial purposes without prior written consent.

To request permission, contact us at: oi.dnesrepap@troppus.

2.2 Your Intellectual Property

Customer Data

We make no claim to ownership of the data you upload or transmit through the Services (“Customer Data”). You retain all rights to your Customer Data. However, you grant us a limited license to process, store, and transmit your data as needed to deliver the Services. This includes allowing subcontractors to assist in service delivery.

Feedback

By submitting feedback to us, you:

1. Assign all intellectual property rights in the feedback to us, or if not assignable, grant us a royalty-free, worldwide, perpetual license to use it.
2. Agree to assist in documenting and maintaining our rights to the feedback, as required.

2.3 Submissions and Contributions

Submissions

By providing suggestions, ideas, or other submissions (“Submissions”) to us, you transfer all intellectual property rights in the Submissions to us. We may use these for any purpose without compensation or acknowledgment.

Contributions

If you post content to the Services (“Contributions”), such as text, images, or media:

1. You grant us an irrevocable, royalty-free, worldwide license to use, reproduce, and distribute your Contributions.
2. You warrant that your Contributions:
   • Are your original work or licensed appropriately.
   • Do not infringe third-party rights or contain unlawful material.

We reserve the right to remove or edit Contributions that violate these Terms or applicable laws.

2.4 Reservation of Rights

No ownership rights in the Services, Content, or Marks are transferred to you. Any use beyond these Terms requires prior authorization.

2.5 Copyright Infringements

We respect the intellectual property rights of others. If you believe material on the Services infringes your rights, please refer to our Copyright Infringements section for reporting procedures.

3. User Representations, Customer Obligations, and Warranties

3.1 User Representations

By using our Services, you represent and warrant that:

1. Accurate Information: All registration information you provide is true, accurate, current, and complete.
2. Updates: You will maintain and promptly update your information as necessary.
3. Legal Capacity: You have the authority and capacity to enter into this agreement and comply with these Terms.
4. Age Compliance: You are not a minor in your jurisdiction of residence.
5. Lawful Use: You will not use the Services for any illegal or unauthorized purposes.
6. Compliance: Your use of the Services adheres to all applicable laws and regulations.

3.2 Customer Obligations

Registration and Account Management

1. Customers and End Users must register to access the Services using provided authentication protocols.
2. Account information must be accurate, current, and complete, with timely updates as necessary.

End User Accounts and Licenses

1. Each End User Account requires a paid license and cannot be shared.
2. Administrators may provision additional licenses, with associated charges being the customer’s responsibility.

Authentication and Security

1. Customers are responsible for safeguarding their authentication credentials.
2. Accounts and credentials must not be shared or transferred without explicit permission.

Acceptable Use

Customers must:

1. Use the Services only for lawful and compliant purposes.
2. Ensure all uploaded content is legally owned or appropriately licensed.
3. Avoid submitting harmful, offensive, or unlawful material, including malware or spam.
4. Report unauthorized use of the Services promptly.

Restrictions

Customers must not:

1. Resell, sublicense, or commercially exploit the Services without prior authorization.
2. Engage in disruptive, harmful, or unauthorized activities, including reverse engineering or hacking.
3. Impersonate others or submit false information.
4. Use the Services to send unsolicited communications or infringe on privacy rights.

Legal Responsibility

Customers are liable for all activities under their accounts, whether authorized or not, and may face consequences for breaches of these obligations.

3.3 Representations and Warranties

Customers represent and warrant that:

1. Authority: They have full authority to enter into these Terms and bind their business or entity (if applicable).
2. Compliance: Their use of the Services complies with applicable laws and regulations.
3. Customer Data: Their collection, use, and disclosure of Customer Data do not infringe any third-party rights, including intellectual property or privacy rights.

4. User Registration

To access and use certain features of the Services, you may be required to register an account. Authentication is conducted through magic links sent to your email address, eliminating the need for passwords.

You agree to ensure the accuracy of the email address provided and to secure access to your email account, as it serves as the primary method of authentication. We reserve the right to remove, reclaim, or change any email address or associated account if it is deemed inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

5.1 Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express

You are responsible for providing accurate, current, and complete billing and payment information and for updating it as necessary. All payments are processed in US dollars.

5.2 Fees and Invoicing

1. Fees: Fees are non-refundable except as required by law or expressly permitted in these Terms.
2. Invoicing: Payments must be made according to the intervals specified in your Order Form. Failure to pay fees on time may result in suspension or termination of Services.
3. Merchant of Record: All tax-related matters are managed by our Merchant of Record, and additional fees (e.g., bank or payment provider charges) are your responsibility.

5.3 No Trials and Auto-Renewals

• No Trials: Trials are not available for our Services.
• Auto-Renewals: If your account is set to auto-renew, we will charge your payment method automatically at the end of the billing cycle. Changes to auto-renewal must be made before the next renewal date.

5.4 Purchase Orders

If you require a purchase order or purchase order number:

1. You must provide the purchase order number at the time of purchase.
2. Terms and conditions on your purchase order or reseller agreements that conflict with these Terms are void.

5.5 Price Adjustments

We reserve the right to revise Service rates with at least 30 days’ notice prior to your next billing cycle.

5.6 Corrections and Limitations

We reserve the right to correct pricing errors even after payment is processed and may limit or cancel purchases if deemed necessary.

5.7 Refund Exceptions

While all purchases are generally non-refundable, exceptions may apply as required by local consumer protection laws. For example, in the EU, consumers may have a right to cancel certain purchases within 14 days of the transaction date.

6. Subscription Services

6.1 Services Term

Unless stated otherwise in the Order Form, Services are sold on a subscription basis. Subscriptions run for the specified Services Term, and any additional Services purchased during the term will be prorated to end on the same date as the original term.

6.2 Automatic Renewals

Subscriptions automatically renew at the then-current pricing and quantities unless terminated:

• For terms under one year: notify us at least 30 days before the end of the term.
• For terms one year or more: notify us at least 60 days in advance.

Customers who purchased online can terminate via the user account settings before the renewal term begins. Renewal pricing changes will be communicated in advance.

6.3 Additional Subscriptions

Administrators or End Users may purchase additional Services or quantities. These will be prorated for the remainder of the current term at the prevailing rate unless specified otherwise in the Order Form. Customers are responsible for understanding and managing Service settings.

6.4 Billing and Cancellation

• Billing: Subscriptions are billed on a recurring basis according to the selected plan.
• Non-Refundable: All purchases are final; testing the product prior to purchase is recommended.
• Cancellation: You may cancel at any time via your account settings. Cancellations take effect at the end of the billing cycle.

For assistance, contact us at oi.dnesrepap@troppus.

7. Beta Features

From time to time, we may offer beta features or experimental functionalities (“Beta Features”) to improve our Services. By accessing or using Beta Features, you acknowledge and agree that:

1. Beta Features are provided “as-is”: They may contain bugs, errors, or inaccuracies and are not guaranteed to function as intended.
2. Limited Availability: Beta Features may be modified, discontinued, or removed at any time without notice.
3. Assumption of Risk: You voluntarily assume all risks associated with using Beta Features, including potential loss of data or disruptions.
4. Feedback: Any feedback provided may be used by us without obligation or compensation.

8. Prohibited Activities

You may not access or use the Services for any purpose other than those explicitly permitted. Any commercial use not specifically endorsed or approved by us is strictly prohibited.

As a user of the Services, you agree not to:

1. Data Extraction and System Misuse:

   • Systematically retrieve or scrape data to create a database or directory without our explicit permission.
   • Use automated tools like bots, scrapers, or spiders to interact with the Services.
   • Engage in unauthorized access, bypassing security measures, or disrupting system integrity.

2. Security and Misrepresentation:

   • Circumvent or disable security features of the Services.
   • Trick, defraud, or mislead others, including impersonating users or providing false information.
   • Upload or introduce malicious software, such as viruses or Trojan horses.

3. Unlawful and Abusive Behavior:

   • Use the Services in violation of any applicable laws or regulations.
   • Harass, threaten, or intimidate our employees, agents, or other users.
   • Advertise, sell, or promote unauthorized goods or services.

4. Unauthorized Usage:

   • Reverse-engineer, decompile, disassemble, or modify the Services’ software or functionality.
   • Copy, adapt, or replicate software code or other proprietary elements of the Services.
   • Use the Services to compete with us or for any revenue-generating endeavor.

5. Account Misuse:

   • Create accounts through automated means or under false pretenses.
   • Sell, rent, or transfer your profile or account access to another party.

6. Content Violations:

   • Upload or transmit unauthorized tracking mechanisms (e.g., spyware, cookies).
   • Post content that is defamatory, hateful, obscene, or otherwise harmful.
   • Remove proprietary notices, copyrights, or other identifying marks from Content.

Note: Any breach of these activities may result in account suspension, termination, or legal action, at our sole discretion.

9. Third-Party Websites, Services, and Content

Our Services may include links to third-party websites, services, or display content originating from third parties (“Third-Party Content” or “Third-Party Services”). While we provide access to these, we do not own, operate, endorse, or verify the accuracy, appropriateness, or completeness of any Third-Party Content or Services.

9.1 Disclaimer of Responsibility

We are not responsible for:

• The availability, accuracy, privacy practices, policies, or content of Third-Party Services or Materials.
• Purchases made through Third-Party Services, as these transactions are exclusively between you and the third party.

Engaging with Third-Party Content or Services is done at your own risk, and these Legal Terms no longer apply to your use of them.

9.2 Recommendations

Before accessing or using Third-Party Services or Content, review their terms, privacy policies, and practices. We are not liable for any harm, losses, or damages resulting from:

• Your use of or reliance on Third-Party Services or Content.
• Interactions, purchases, or transactions with third-party providers.

You agree to hold us blameless for any harm arising from your use of Third-Party Services or Content.

9.3 Third-Party Providers

Our Services rely on third-party providers, including Supabase (for cloud computing, user account registration, and authentication), Cloudflare (for web application firewall services), and Resend (for email delivery). We do not control or guarantee the performance, security, or availability of these services and disclaim liability for any issues caused by third-party failures.

10. Services Management

We reserve the right, but not the obligation, to:

1. Monitor Compliance:
   Monitor the Services for violations of these Legal Terms.

2. Legal Action:
   Take appropriate legal action, including reporting violations to law enforcement authorities, against any user who breaches the law or these Legal Terms.

3. Restrict Access:
   Refuse, restrict, or disable access to any Contributions or portions thereof at our sole discretion.

4. System Maintenance:
   Remove or disable files and content that are excessive in size or burdensome to our systems.

5. Service Optimization:
   Manage the Services to protect our rights, property, and ensure proper functionality.

Note: These actions may be taken at our discretion, without prior notice or liability.

11. Privacy and Data Protection

We prioritize your privacy and the protection of your personal data. Our practices are detailed in the Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you agree to the terms outlined in the Privacy Policy. Review it carefully to understand how we handle your data.

11.1 Data Hosting and Transfers

Our Services are hosted in Germany and the United States, with potential transfers to other jurisdictions. By using the Services, you consent to:

• The processing and storage of your data in these locations, where data protection laws may differ from those in your jurisdiction.
• Data transfers as necessary to deliver the Services.

11.2 Data Processing and Usage

We process your data solely to provide the Services, including the functionality of features such as authentication and service improvements. Specifically:

1. We and our authorized subcontractors process, store, and transmit your data as required for service delivery.
2. Aggregated and anonymized data may be generated for:
   • Research and development.
   • Fraud prevention and security.
   • Enhancing and developing new features and services.

This aggregated data will not personally identify you or your customers.

11.3 User Responsibilities for Data

You are solely responsible for:

1. Backup and Retention: Maintaining and backing up your data. While we conduct routine backups, we do not guarantee full data recovery in the event of loss or corruption.
2. Legal Compliance: Ensuring that your data storage and processing comply with applicable laws, including privacy and data retention regulations.
3. Secure Transmission: Using encrypted connections to protect your data during transmission to and from our Services.

11.4 Third-Party Providers

Our Services rely on third-party providers, including Supabase (for cloud hosting and authentication), Cloudflare (for web application firewall services), and Resend (for email delivery). We do not control or guarantee their performance and disclaim liability for their failures, including service interruptions, data breaches, or data loss caused by these third parties.

11.5 Data Breach Notification

In the event of a data breach that compromises your personal data, we will:

1. Notify you within the timeframe required by applicable laws.
2. Provide details about the breach, including:
   • The nature of the incident.
   • Data affected.
   • Recommended actions to mitigate potential harm.
3. Take appropriate steps to remediate the breach and prevent recurrence.

It is your responsibility to ensure we have accurate contact information for breach notifications.

11.6 Waiver of Liability

We are not liable for any data loss or breaches beyond our reasonable control, including incidents caused by third-party providers. You waive any claims against us related to such events.

12. Copyright Infringements

We respect the intellectual property rights of others. If you believe that material available through the Services infringes on a copyright you own or control, please notify us by submitting a Notification to the contact information provided below.

Important: A copy of your Notification may be sent to the person responsible for the content in question. Under applicable laws, you may be held liable for damages if you knowingly submit false claims. If you are uncertain about an alleged infringement, we recommend consulting an attorney before proceeding.

13. Termination

13.1 Term

These Terms remain in effect while you use the Services or until terminated as described below.

13.2 Termination by Customer

You may terminate your account by:

1. Sending a cancellation request to oi.dnesrepap@troppus.
2. Following the termination procedures for Subscription Services outlined in these Terms.

Termination will take effect at the end of the current Services Term after Papersend processes your request.

13.3 Termination by Papersend

We may terminate these Terms and suspend your access to the Services immediately if:

1. Required to do so by law.
2. You commit an egregious breach of these Terms.

13.4 Termination for Cause

Either party may terminate the Terms, including any Order Forms, if:

1. The other party materially breaches these Terms and fails to cure the breach within 30 days of receiving written notice.
2. The other party ceases business operations or becomes subject to insolvency proceedings that are not dismissed within 90 days.

For jurisdiction and dispute resolution matters, refer to the Governing Law section.

13.5 Effect of Termination

Upon termination:

• All rights and licenses granted to you will cease immediately.
• Papersend may, at its sole discretion, allow you up to 30 days to retrieve your data. After this period, Papersend may delete all Customer Data without further obligation.
• Post-termination assistance is subject to mutual agreement, including applicable fees and terms.

13.6 Consequences of Termination

If your account is terminated or suspended:

• You are prohibited from creating a new account under your name, a fake or borrowed name, or on behalf of a third party.
• Papersend reserves the right to take further legal action, including civil, criminal, or injunctive measures.

14. Service Modifications and Interruptions

We reserve the right to change, modify, or remove content from the Services at any time, for any reason, and without prior notice. While we strive to provide accurate and up-to-date information, we are not obligated to update any content on the Services.

We will not be liable for any modifications, price changes, suspensions, or discontinuation of the Services.

14.1 Service Availability

We cannot guarantee that the Services will be available at all times. Hardware, software, maintenance, or other issues may cause interruptions, delays, or errors. By using the Services, you acknowledge and agree that:

• Downtime or discontinuance of the Services may occur without notice.
• We have no liability for any loss, damage, or inconvenience caused by such interruptions.

Note: We are not obligated to maintain, support, or provide updates, corrections, or new releases for the Services.

15. Governing Law

These Legal Terms are governed by and interpreted in accordance with the laws of Germany, excluding its choice of law and conflicts of law provisions. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

If your habitual residence is in the EU and you are a consumer, you are entitled to additional protections under the mandatory provisions of the laws in your country of residence.

Both Papersend and you agree to submit to the exclusive jurisdiction of the courts in Munich, Germany, for resolving disputes related to these Legal Terms. This means you may also bring claims to defend your consumer protection rights in Germany or in the EU country where you reside.

16. Dispute Resolution

16.1 Informal Negotiations

To resolve disputes efficiently and minimize costs, both parties agree to attempt an informal resolution before initiating legal proceedings.

• Disputes (“Dispute”) must first be communicated in writing, initiating a 60-day negotiation period.
• If unresolved after 60 days, formal proceedings may be pursued.

16.2 Binding Arbitration

Disputes arising from these Legal Terms or the Services will be resolved through final and binding individual arbitration, unless exceptions apply.

• Arbitration will occur under the European Court of Arbitration rules, with proceedings in Munich, Germany, conducted in German.
• Relief may only address individual claims, not class or representative claims.

16.3 Exceptions to Arbitration

The following disputes may bypass informal negotiations and arbitration:

1. Claims enforcing intellectual property rights.
2. Allegations of theft, piracy, or unauthorized use.
3. Claims for injunctive relief.

These disputes may be brought in federal or state courts in Munich, Germany, with both parties consenting to jurisdiction there.

16.4 No Class Actions

All disputes must be resolved on an individual basis.

• Class arbitrations, actions, and representative proceedings are not permitted.
• Consolidation with other arbitrations is prohibited.

16.5 Severability

If any part of this section is found unenforceable:

• The remainder will still apply, except that if class arbitration is allowed, this section will be void in its entirety.
• Non-arbitrable claims may be pursued in court, but litigation will be stayed while arbitration proceeds for all other claims.

17. Corrections

The Services may contain typographical errors, inaccuracies, or omissions, including those related to descriptions, pricing, availability, or other information. We reserve the right to correct such errors or inaccuracies and to update or modify the information on the Services at any time, without prior notice.

18. Disclaimer

The Services are provided on an as-is and as-available basis, and your use of them is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties regarding the accuracy, completeness, or reliability of the Services’ content or third-party links.

We assume no liability for:

1. Errors, inaccuracies, or omissions in content or materials.
2. Personal injury or property damage resulting from your access to or use of the Services.
3. Unauthorized access to secure servers or stored personal/financial information.
4. Service interruptions or transmission failures.
5. Bugs, viruses, or other harmful components transmitted through the Services.
6. Losses or damages arising from content posted, transmitted, or otherwise made available through the Services.

We do not warrant or endorse third-party products or services linked to or advertised through the Services. You agree to use your best judgment and exercise caution in all transactions and interactions with third-party providers.

19. Limitations of Liability

19.1 Indirect Liability

To the fullest extent permitted by law, neither you nor we (including our affiliates, suppliers, and distributors) will be liable for:

1. Indirect, special, incidental, consequential, exemplary, or punitive damages.
2. Loss of use, data, business, revenues, or profits, whether direct or indirect, even if the party knew or should have known such damages were possible, and even if a remedy fails its essential purpose.

19.2 Liability Cap

• For paid subscriptions, our total liability will not exceed the amount you paid in the 12 months before the event giving rise to the claim.
• For free access subscriptions or beta services, our total liability will not exceed $50 USD.

19.3 Failure of Essential Purpose

Both parties agree that these limitations are a fundamental basis of the agreement and a reasonable allocation of risk. These limitations apply to all claims, regardless of the legal theory (e.g., contract, tort, strict liability), even if a limited remedy is found to fail its essential purpose.

Note: Certain laws may not permit these limitations. If applicable, some or all of the above may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our affiliates, subsidiaries, and their respective officers, agents, partners, and employees, from and against any losses, liabilities, damages, penalties, fines, costs, fees, expenses, claims, or demands, including reasonable attorneys’ and accounting fees, arising from:

1. Your breach of these Legal Terms, including representations and warranties.
2. Your Contributions or Customer Data.
3. Your access to, use, misuse, or contributions to the Services, including Materials.
4. Your violation of a third party’s rights, such as intellectual property.
5. Any harmful act toward another user of the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate fully with our defense efforts and to assist with reasonable requests. We will notify you promptly of any claims or actions covered by this indemnification upon becoming aware of them.

21. Electronic Communications, Transactions, and Signatures

By visiting the Services, sending emails, or completing online forms, you engage in electronic communications. You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications provided electronically (via email or the Services) satisfy legal requirements for written communication.

You also agree to the use of:

• Electronic signatures, contracts, orders, and records.
• Electronic delivery of notices, policies, and transaction records.

You waive any rights under laws requiring original signatures, non-electronic records, or non-electronic payment methods.

22. California Users and Residents

If you are a California resident and have an unresolved complaint regarding the Services, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

• Mailing Address: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
• Phone Numbers: (800) 952-5210 or (916) 445-1254

23. Miscellaneous

23.1 Entire Agreement

These Legal Terms, along with any policies or operating rules posted by us, constitute the entire agreement between you and us. They supersede all prior agreements, communications, and understandings, whether written or oral, related to their subject matter. Any modifications or waivers must be in writing and signed by both parties unless otherwise stated.

23.2 Assignment

• You may not assign these Terms without our prior written consent.
• We may assign or transfer these Terms without restriction.

23.3 Notices

Notices must be sent via email to: oi.dnesrepap@troppus

23.4 Force Majeure

Neither party is liable for inadequate performance caused by conditions beyond their reasonable control, including natural disasters, wars, terrorism, labor disputes, governmental actions, or internet disruptions.

23.5 Severability

If any provision is found to be unlawful or unenforceable, it will be modified or removed to the minimum extent necessary, and the remaining provisions will remain in full effect.

23.6 Relationship of Parties

These Terms do not create any agency, partnership, joint venture, or employment relationship. Both parties remain independent contractors, with no authority to bind the other.

23.7 No Third-Party Beneficiaries

These Terms create no rights for third parties.

23.8 Headings

Section headings are included for reference only and do not affect the interpretation of these Terms.

23.9 Marketing Use

We may use your name and logo for marketing or promotional purposes, including on our website and in communications with potential or existing customers.

23.10 Survival

The following provisions will survive termination of these Terms: indemnification, limitations of liability, disclaimers, and all perpetual licenses. All definitions and related provisions will remain enforceable post-termination.

23.11 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

24. Contact Us

If you have any questions, need assistance, or wish to resolve a complaint regarding the Services, you can contact us via email: oi.dnesrepap@troppus