Last updated: 01 Jan 2025
Subprocessors
Learn about the trusted third-party services Papersend uses to keep your data secure and our platform running smoothly.
Supabase
Supabase is a Backend-as-a-Service (BaaS) platform that provides tools to manage databases, authentication, file storage, and serverless functions.
Purpose
- Database
- Document Storage
- Cloud Computing Services
- User Account Registration and Authentication
Processed Data
- Files (uploaded by users)
- Email addresses (for user accounts)
- Application Data (user-generated content, metadata)
- IP Addresses (for security and analytics)
- Browser Information (for security and analytics)
- Device Information (for security and analytics)
Datacenter Location
- Europe (Central-EU / Frankfurt)
Legal Links
Polar
Polar is a payment processing platform designed for SaaS and subscription-based businesses.
Purpose
- Payment Processing
- Subscription Management
Processed Data
- Billing Information (e.g., name, address)
- Credit Card Information (tokenized for security)
- Transaction Data (dates, amounts, invoice IDs)
Legal Links
Resend
Resend is an email-sending service that simplifies transactional and marketing email delivery.
Purpose
- Email Sending (transactional emails, notifications)
Processed Data
- Email Addresses (recipients and senders)
- Email Content (subject, body, metadata)
Legal Links
Cloudflare
Cloudflare is a web performance and security company that provides CDN services, DDoS mitigation, and web application firewalls.
Purpose
- Web Application Firewall (WAF)
- Content Delivery Network (CDN)
- DNS Management
- Web/Server Hosting
- DDoS Protection
Processed Data
- IP Addresses (for routing and security)
- Browser Information (for debugging and security)
- Device Information (to optimize delivery and security)
Datacenter Location
- Based on Geo Region Access (closest to the user)
Legal Links
ConvertAPI
ConvertAPI is a document processing API that enables on-the-fly file format conversions.
Purpose
- Document Processing (converting file formats such as PDF, DOCX, etc.)
Processed Data
- Temporary Processing of Specific File Formats (files are deleted after processing)
- Metadata (file types, sizes)
Datacenter Location
- Europe (Frankfurt)
Legal Links
Whether for personal or professional use, Papersend ensures your documents are shared safely and securely.
20K+
Processed Pages
90K+
Served Views
160+
Supported File Types
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Frequently Asked Questions
What is Papersend and how does it work?
Papersend is a simple and secure way to share and track documents online. It's like an upgrade to tools like DocSend, Digify, Proposify, FirmRoom and others, but with more features. You can share files, control who sees them, track how they're used, and keep everything secure - all in one place.
Is Papersend free to use?
Yes, Papersend offers a free plan that gives you access to many great features. If you need even more tools, you can upgrade to a paid plan. Start with the free version and see how it works for you!
Learn more about our pricing plans and features
Which file types can I share with Papersend?
Papersend supports over 160 file types, including PDFs, Word documents, Excel sheets, PowerPoint presentations, images, and even design files like Photoshop or AutoCAD. It works with Apple formats like Pages and Numbers too. No matter the file, your recipients can view it easily in their browser.
See all supported file types and our quick file type check tool
What types of data do subprocessors handle in Papersend?
Subprocessors handle various types of data like files you upload, email addresses for user accounts and notifications, billing information for payments, and analytics data like IP addresses and browser information to optimize security and performance.
Is my data secure with Papersend?
Yes, Papersend prioritizes your data's security. We use industry-standard encryption, secure data centers, and trusted subprocessors like Supabase, Cloudflare, and others to ensure the safety and privacy of your data.
Where are the data centers located for Papersend subprocessors?
The data centers for subprocessors like Supabase and ConvertAPI are located in Europe (e.g., Frankfurt). Cloudflare provides data center access based on the closest geo region to optimize speed and reliability.
Can I track how my documents are used?
Absolutely! Papersend provides detailed analytics, including document views, time spent on each page, and the devices used to access your documents. This helps you gain valuable insights into how your documents are being interacted with.
How does Papersend secure my data?
Papersend uses state-of-the-art security measures to protect your data. This includes AES-256 encryption for data at rest, TLS 1.3 encryption for data in transit, and advanced features like passcode protection, email verification, and single-device access. We're fully compliant with GDPR, CCPA, and SOC 2 Type II standards to ensure your documents remain safe. For more details, visit our dedicated security page.